Privacy Policy

**Privacy Policy for Novi Charging Station – Global E-Commerce Website**

**Last Updated:** 10 February 2025  

Welcome to the Novi Charging Station e-commerce website ("Website"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Website, purchase our products, or interact with us. By accessing or using our Website, you consent to the practices described in this Privacy Policy.  

1. **Information We Collect**  
We may collect the following types of information:  

a. **Personal Information**  
- Name, email address, phone number, and shipping/billing address provided during account creation, purchases, or customer support interactions.  
- Payment information (e.g., credit card details) processed through secure third-party payment gateways.  

#### b. **Usage Information**  
- IP address, browser type, operating system, pages visited, and time spent on the Website.  
- Cookies and similar technologies to enhance your browsing experience and analyze trends.  

c. **Customer Feedback**  
- Reviews, survey responses, or other communications you voluntarily provide.  

### 2. **How We Use Your Information**  
We use the collected information for the following purposes:  
- To process and fulfill your orders for Novi Charging Stations.  
- To communicate with you about your orders, inquiries, or updates about our products.  
- To improve our Website, products, and services based on user feedback and behavior.  
- To personalize your shopping experience and recommend relevant products.  
- To comply with legal obligations and protect against fraud or misuse.  

### 3. **Sharing Your Information**  
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:  
- With trusted service providers (e.g., shipping carriers, payment processors) to facilitate transactions and deliveries.  
- When required by law or to respond to legal requests or protect our rights.  
- In connection with a merger, acquisition, or sale of company assets, where your information may be transferred to the new owner.  

4. **Cookies and Tracking Technologies**  
Our Website uses cookies and similar tracking technologies to enhance your experience and gather analytics data. You can manage cookie preferences through your browser settings, but disabling cookies may limit certain functionalities of the Website.  

5. **Data Security**  
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.  

6. **International Users**  
As a global e-commerce platform, your information may be transferred to, stored, or processed in countries outside your own, including the United States or other jurisdictions. By using our Website, you consent to such transfers, which are subject to this Privacy Policy.  

7. **Children’s Privacy**  
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.  

8. **Your Rights**  
Depending on your location, you may have the following rights regarding your personal information:  
- Access, correct, or update your personal information.  
- Request deletion of your personal information.  
- Opt out of marketing communications.  
- Withdraw consent where applicable.  

To exercise these rights, please contact us at [Insert Contact Information]. Note that certain requests may be subject to verification and legal restrictions.  

9. **Changes to This Privacy Policy**  
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our Website. We encourage you to review this page periodically for the latest information.  

By using the Novi Charging Station e-commerce Website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your information.  
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